Reference

What Our Legal Framework Covers for You

maimum88 operates under terms designed for Indonesia players where local law permits access — covering account eligibility, wallet use, data rights, and how we handle disputes.

Account Eligibility ConditionsDANA, OVO, GoPay Wallet TermsData Handling and RetentionJurisdiction-Dependent AccessDispute and Contact Paths
maimum88 What Our Legal Framework Covers for You
HOW WE HANDLE DATA

Data, Cookies, Security and Your Account Rights

Our approach to your data is straightforward — we collect what we need to operate your account, process wallet transactions, and maintain security. Nothing beyond that scope is shared with third parties for marketing without your explicit action.

Data Retention Account and transaction records are retained for the period required under applicable law. You can request a summary of data held against your account by contacting support through the Help Centre path.
Cookie Use We use session and preference cookies to keep your account wallet context — including DANA, OVO, or GoPay selection — consistent across visits. You can manage cookie settings from your browser at any time.
Account Security Login is protected by OTP verification sent to your registered mobile number. We do not store full wallet credentials — only the verified wallet reference used for transaction matching during withdrawal review.
Change and Access Requests To update your registered wallet, request a data export, or correct account details, submit a written request via email or the Help Centre. We aim to process account-data requests within the timeframe required by applicable rules.
LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If a term is unclear or you need to raise a policy concern — such as a wallet dispute, a data access request, or an account eligibility question — these are the direct contact paths we keep open. We respond to policy queries separately from general account support so your question reaches the right team.

Team online

Live Chat

Open the chat widget from any page on maimum88. For policy questions, select the account or legal topic from the menu so it routes correctly to our compliance team.

Email Support

Send your policy or data request to our support address found in your account settings page. Include your registered wallet — DANA, OVO, or GoPay — for faster account verification.

Account Help Centre

Log into your account and navigate to Help to submit a formal policy query. Written submissions through this path are timestamped and tracked for follow-up.

Legal Questions You Are Likely to Ask

These are the questions we get most often about our legal terms, data policy, and account rights. If yours is not here, reach us through the contact paths listed above.

Access depends on local law in your specific region. We recommend confirming that online casino activity is permitted under the rules that apply to your location before opening an account.

The English-language text published at maimum88/legal/ is the binding version. Any translated summary is for convenience only and does not override the English text in a dispute.

Submit a written data access request via the Help Centre in your account, or send it to our support email. Include your registered wallet — DANA, OVO, or GoPay — so we can verify your identity quickly.

In the event of a verified system error, disputed amounts are returned to the same wallet used for the original deposit — DANA to DANA, OVO to OVO. Contact support with the transaction reference to open a review.

We post updates to the terms at this path and note the revision date. Continuing to use your account after a change is posted means you accept the updated terms. We recommend checking this page when notified.

Submit a closure and deletion request through the Help Centre or by email. We process these within the timeframe local regulations require, and confirm completion to your registered contact.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.