Reference

Terms and Conditions That Govern Your maimum88 Account

These terms set out exactly what you agree to when you open an account with us, make a deposit through DANA, OVO or GoPay, and access any part of the lobby.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia regions onlyApplies to all lobby accessSubject to local law
maimum88 Terms and Conditions That Govern Your maimum88 Account
HOW WE HANDLE ACCOUNTS

Data, Security and Your Account Rights

Account Data Retention We keep your registration data and transaction records for as long as your account is active and for a defined period after closure, in line with applicable record-keeping requirements.
Payment Security All DANA, OVO and GoPay transactions pass through encrypted channels. We do not store full wallet credentials on our side — verification is handled at the point of transaction.
Requesting Account Changes To update your registered name, phone number or linked wallet, contact support via live chat and complete our identity confirmation step before any changes are applied.
Who to Contact for Disputes If you believe a term has been applied incorrectly to your account, raise a formal dispute through email support. We log every dispute and respond within our stated review window.
TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Open the chat window from any lobby page to raise a question about these terms, account restrictions or wallet verification directly with our support team.
Email Support Send a detailed query about a specific clause, account action or payment dispute to our support address. We respond with a reference number for every case we log.
Account Help Centre Find written summaries of key clauses — including DANA and OVO deposit rules and withdrawal verification steps — inside the Help section of your account dashboard.

Common Questions About Our Terms

Below are the questions we hear most often about how these terms apply in practice — covering account access, payment rules and what to do if something doesn't look right.

Yes. Every deposit and withdrawal, whether via DANA, OVO or GoPay, is subject to these terms. Wallet name verification is required before any withdrawal is processed.

Access depends on local law and is available only where local law permits. We do not extend access to regions where online casino activity is restricted under applicable rules.

Depending on severity, a breach may result in a temporary account suspension or permanent closure. We review each case individually before taking action and will contact you at your registered address.

We notify you through your registered contact — email or in-account message — before any material change takes effect. Continued use of the platform after notification counts as acceptance.

No. These terms prohibit duplicate accounts. If multiple accounts are linked to the same identity or wallet, both may be suspended while we complete a review.

Contact support via live chat or email with your registered details. We'll confirm your identity, then process your data request or account closure within the timeframe stated in our response.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.