Reference

How maimum88 Handles Your Personal Data

When you open an account with us, you share information — your name, contact details, and payment methods like DANA, OVO or GoPay.

Account data protectionDANA, OVO, GoPay payment privacyYour right to access your dataClear data retention rulesDirect contact for data requests

Explore the Lobby Read FAQ

DATA REQUEST CONTACT

How to Reach Us About Your Privacy

If you want to access, correct or delete the personal data we hold, our support team handles these requests directly. You can reach us through live chat in your account dashboard, or by sending a message through the contact form on this site. We respond to data-related requests as promptly as our team allows — complex requests may take longer, and we will keep you informed of progress. For account-linked payment queries involving DANA, OVO or GoPay records, have your wallet reference number ready to speed up verification.

What Information We Collect and Why

maimum88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you register — your full name, email address, phone number, and date of birth. When you make a deposit or withdrawal using DANA, OVO or GoPay, we also log the transaction reference, wallet identifier and amount. This is necessary

1
to process your payment, verify your account identity, and meet the requirements of the jurisdiction where you access our services. We also collect technical data: your device type, IP address, browser version, and session activity on the lobby. This helps us keep your account secure and
2
detect unusual login patterns. If you contact our support team, we retain the conversation record — including your query and our response — so we can follow up accurately. We do not sell your personal data to third parties for marketing. Where we engage third-party processors,
3
such as payment infrastructure partners, they are bound by data-handling agreements consistent with the protections described here. Your data is processed only for the purposes stated: account management, payment processing, security, and where local law requires, compliance reporting. You may request a copy of the data
4
we hold about your account at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply a layered approach to protecting your data — from the moment you log in to the moment a withdrawal reaches your OVO or GoPay wallet. Security measures include encrypted connections on all account pages, session timeout after periods of inactivity, and OTP verification for sensitive account actions like changing your registered phone number or email. Cookies are used to keep your session active and remember your lobby preferences. You can manage cookie settings through your browser, though disabling some may affect how the lobby functions on your device.

Encrypted Connections All account pages and payment flows — including DANA deposits and GoPay withdrawals — run over encrypted connections so your data is not exposed in transit.

Cookie Policy We use session cookies to keep you logged in and functional cookies to remember your lobby state. No tracking cookies are shared with advertising networks without your consent.

Data Retention We keep your account data for as long as your account is active and for the period required by applicable law after closure. You can request deletion of non-mandatory data at any time.

OTP Account Security Changing your registered contact details requires OTP confirmation sent to your current phone number. This prevents unauthorised edits to your account profile or linked wallet.

Your Privacy Questions, Answered Directly

Below are the questions we get most often about how your data is managed on this platform. If your question is not covered here, reach out through live chat from your account page and our team will give you a specific answer.

We collect your name, email, phone number and date of birth at registration. When you transact via DANA, OVO or GoPay, we also log the wallet reference and transaction amount for payment processing and account verification.

Yes. Submit a data access request through live chat or the contact form with your registered email. We will compile and send you the data we hold, subject to identity verification as the account holder.

We retain data for the period required by applicable law after account closure. Non-mandatory records can be deleted earlier on your request. We will confirm exactly what is held and the retention period that applies.

We do not sell your data. Payment processors handling DANA, OVO and GoPay transactions are bound by data agreements. No data is passed to advertisers or marketing networks without your explicit consent.

Session cookies keep you logged in and remember your lobby state. You can disable cookies in your browser settings, but some lobby functions — including staying signed in — may not work correctly without them.

Contact us immediately through live chat. We can flag your account, review recent session activity, and trigger an OTP-based account lockdown while we investigate. Act as soon as you notice anything unusual.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoSamarinda Lucky Slots InfoMaimum88 Glossary

How maimum88 Handles Your Personal Data

How to Reach Us About Your Privacy

Data Handling, Cookies and Account Security

Your Privacy Questions, Answered Directly

01 What personal data does maimum88 collect when I register?

02 Can I request a copy of all the data you hold about my account?

03 How long do you keep my account data after I close my account?

04 Do you share my data or payment details with third parties?

05 How do cookies affect my privacy when I use the lobby?

06 What should I do if I think my account data has been accessed without my permission?

Privacy Policy

Related pages

Related pages